Collections Specialist (Contract, Hybrid)

Job ID: 42845
Sector: Accounting
Employment Type: Temporary
Date Added: 07/22/2026
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A growing and well-established organization in the Germantown area is seeking a Business-to-Business (B2B) Collections Specialist to join its Credit & Accounts Receivable team on a temporary basis. Reporting to the Credit & AR Manager, you’ll manage your own portfolio of commercial accounts while partnering with customers to resolve outstanding balances and maintain healthy cash flow.

This assignment is expected to last through at least the end of the year. While this is not intended to convert to a permanent position, it offers the opportunity to join a collaborative, well-established team in a hybrid work environment.

Hybrid Schedule – Onsite: Tuesday, Wednesday, Thursday in Germantown; Remote: Monday and Friday)

Responsibilities
  • Manage a portfolio of B2B customer accounts
  • Contact customers by phone and email regarding outstanding invoices
  • Research and resolve payment discrepancies and billing issues
  • Monitor aging reports and prioritize collection efforts
  • Document customer communications and account activity
  • Collaborate with internal departments to resolve account concerns
  • Maintain accurate records within the company’s ERP systems

Qualifications
  • 3+ years of business-to-business collections and/or accounts receivable experience
  • Experience managing a portfolio of commercial accounts
  • Strong communication, negotiation, and customer service skills
  • Ability to work independently while managing multiple priorities
  • High attention to detail and strong organizational skills
  • Experience with ERP systems required; Epicor Prophet 21 (P21) and/or Microsoft Dynamics Business Central experience is a plus
  • Proficiency with Microsoft Excel and Outlook
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